SMS Terms & Conditions

Effective Date: March 8, 2025

By opting in to receive text messages from Motors Acceptance Corporation, you agree to receive SMS messages related to your loan application and customer service interactions.

Message Types

Messages may include:

  • Updates regarding your loan application
  • Requests for information or documents needed to process your application
  • Follow-up regarding your application
  • Responses to customer service questions or requests

Message Frequency

Message frequency varies based on your interactions with Motors Acceptance Corporation and the status of your application or customer service request.

Message and Data Rates

Message and data rates may apply. Charges are determined by your mobile carrier and mobile plan.

How to Opt Out

You may opt out of receiving SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us, except where permitted or required by law.

Help

For assistance, reply HELP to any message.

Consent

Your consent to receive text messages is not a condition of applying for or obtaining a loan or receiving any financial service. You may apply for and receive services from Motors Acceptance Corporation without consenting to receive SMS messages.

Privacy

Your information will be handled in accordance with the Motors Acceptance Corporation Privacy Policy.

Contact Us

If you have questions about our SMS program, contact Motors Acceptance Corporation:

Phone: 800-899-6669
Email: customerservice@motorsacceptance.com